Last Updated: January 2026
Welcome to Synevra. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms, you should not use this website or purchase our products.
2. Products and Services
Synevra offers skincare products through this website. All product descriptions, images, and specifications are provided for informational purposes and may be subject to change without notice.
- Products are intended for external and/or internal use as directed
- Products are not intended to diagnose, treat, cure, or prevent any disease
- Results may vary from person to person
- Consult a healthcare professional before using any new skincare product
3. Ordering and Payment
When you place an order through our website:
- You represent that you are at least 18 years old
- You provide accurate and complete information
- You authorize us to charge your payment method
- Orders are processed through our partner, BuyGoods
We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product or pricing information, or suspected fraud.
4. Pricing and Payment
All prices are listed in US dollars and are subject to change without notice. Payment must be received in full before products are shipped. We accept major credit cards and other payment methods as displayed at checkout.
5. Shipping and Delivery
Shipping times and costs vary depending on your location and selected shipping method. We are not responsible for delays caused by customs, weather, or other factors beyond our control. Risk of loss passes to you upon delivery to the carrier.
6. Returns and Refunds
We offer a 60-day money-back guarantee. If you are not satisfied with your purchase, you may request a refund within 60 days of your purchase date. Please refer to our Refund Policy for complete details on the return process.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Synevra or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
8. User Conduct
You agree not to:
- Use this website for any unlawful purpose
- Attempt to gain unauthorized access to any portion of the website
- Interfere with or disrupt the website or servers
- Transmit any viruses, malware, or harmful code
- Collect or harvest any personally identifiable information
9. Disclaimer of Warranties
THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SYNEVRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR PRODUCTS.
11. Indemnification
You agree to indemnify and hold harmless Synevra, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the new Terms.
14. Contact Information
If you have questions about these Terms, please contact us at:
Email: support@synevra.com