Last Updated: January 2026
Synevra ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Make a purchase on our website
- Create an account
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in promotions or surveys
This information may include your name, email address, mailing address, phone number, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping carriers, and marketing services.
- BuyGoods: Our order fulfillment partner who processes payments and handles order delivery.
- Legal Requirements: When required by law or to protect our rights and safety.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent where applicable
To exercise these rights, please contact us at support@synevra.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: support@synevra.com